Have a question? Contact us
FAQ
Q - I tried to register and when I reached the home page, I only see a blank page.
A - ArtSite is a cloud computing application which means the application resides on a server and you need an Internet connection (wired or wireless) to access ArtSite from your iPad or desktop computer.
Q - I entered my email address and password and received the following message:
"The activation key you provided is not valid."
A - After registering, you will receive two email messages. One has instructions for setting up your site, and the other has a link to activate your account. Click the link contained within the email to go back to the ArtSite home page to log in.If you do not receive the emails, please check your spam folder.
Q - If I don't upgrade from my free membersip to a paid membership right away, will my work be available when I return?
A - Your pages will be waiting for you when you are ready to start again. Log in on the ArtSite home page and you will be directed to the renewal page. If your registration expires and you need some extra time, simply email us and we'll be happy to extend your registration for another month.
Q - My elementary students do not have email addresses. Can they still use ArtSite?
A - The email address is only used to create the login username. No email is sent from ArtSite. You can invent email addresses - for example: heather@artsite.net.
Q - If images are copyrighted, are we allowed to download them?
A - Teachers and students can download works of art from the Internet and scan print media for educational, non-commercial use. Copyrighted works displayed by teachers for noncommercial use are presented under the "fair use" provision of the copyright act.
This Provision states:
"Notwithstanding the provisions of sections 106 and 106A, the fair use of a copyrighted work, including such use by reproduction in copies or phonorecords or by any other means specified by that section, for purposes such as criticism, comment, news reporting, teaching (including multiple copies for classroom use), scholarship, or research, is not an infringement of copyright."
To download an image:
Mac: Hold down the control key, click the image, and choose 'Save image as...' .
Windows: Right-click the image and choose 'Save Picture As. . . '
Choose a folder to save the image and then click the Save button.
iPad: Touch the image until you see 'Save Image'. The image is saved within Photos. You can also enlarge the image and then take a screen shot. To take a screen shot, hold down the Sleep/Wake and Home buttons and quickly let go of the buttons. The image will be in your Camera Roll album.
Q - Are there any controls on the ArtSearch links that can filter pages my school considers inappropriate?
A - The included ArtSearch links open to museum websites. Because the text on the pages usually does not reflect the images (for example, a nude figure), a filtering feature wouldn't work. The good news is that you can easily delete and change any of the museum links and add your own. ArtSite does not override any web pages which are already blocked by your school or district. Of course, if a student is working from home, it is the student's parents responsibility to monitor Internet use.
Q - What happens when one of my students forgets their password?
A - Log in and click 'MyStudents'. Click the checkbox next to the student's name and then click 'Change'. Enter a new password and give it to your student.
IPad Tips:
Download an image:
Touch the image until you see 'Save Image'. The image is saved within 'Photos'. You can also enlarge the image and then take a screen shot. To take a screen shot, hold down the 'Sleep/Wake' and 'Home' buttons and quickly let go of the buttons. The image will be in your Camera Roll album.
Copy/paste text:
To copy text, touch and hold your finger on the text and drag the highlight over the text you want copy. Once selected, choose 'Copy'. To paste, press and hold a finger on this text entry field on your MyMuseum page and choose 'Paste'.
Enlarge an image or text:
Double tap the work of art or text to enlarge and then double tap again to revert to the original size. You can also use two fingers to pinch-enlarge to zoom in on details.
Scroll through a text box:
Place 2 fingers on the screen inside the textarea, and the text moves with your fingers.